U.S. Naval Cryptologic Veterans Association
Your Website Account
Having problems logging into or using your account Profile? These articles may help.
If not, please send us feedback about the issues you confront.
Logging Into Your User Account
All of us— current and former cryptologists—know that Multi-Factor Authentication is the most secure means to protect our personal data on a website. It is, essentially, a one-time pad system of never-repeating authentication codes. The issue for us with our website is to provide this protection without requiring the expense of purchasing external devices or subscriptions to external software providers.
- Written by: Web Admin
- Parent Category: FAQs
- Category: Website Help
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Smishing Alert
“Smishing is a form of phishing that uses mobile phones as the attack platform. The criminal executes the attack with an intent to gather personal information, including social insurance and/or credit card numbers. Smishing is implemented through text messages or SMS” (Re: TrendMicro)
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- Parent Category: FAQs
- Category: Website Help
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Website Issues
If you experience problems logging into our website, follow the steps described below to resolve them.
Usually these involve three issues:
Forgotten Username
- Click the icon in the upper right of the Homepage to Login.
- Click the Forgot Login? button.
- Select the Lost Username checkbox.
- Enter your E-mail Address.
- Complete the reCAPTCHA challenge.
- Click the Send Username button.
The system will e-mail you the username you set when you created your website Profile.
Forgotten Password
- Click the icon in the upper right of the Homepage to Login.
- Click the Forgot Login? button.
- Select the Lost Password checkbox.
- Enter your Username.
- Enter your E-mail Address.
- Complete the reCAPTCHA challenge.
- Click the Send Username button.
The system will generate and send to you a new, temporary, password. After you successfully login using the temporary password, go to Members | Profile FAQs and open the “How Do I Change My Password” article to change the temporary password to one you wish to use.
Too Many Login Attempts
The website security component recognizes multiple failed logins as possible brute-force hacking attacks. Since we use Multi-Factor Authentication to protect login accounts, this issue will probably go away. However, just in case you are confounded by the "too many attempts" error message, read this:
- Web browsers retain certain links or auto-downloaded code, such as "cookie", sent by websites to user’s browsers.
- One such "cookie" is the sessionID.
- If a logged-in user quits the website without logging off, the browser retains and uses the expired sessionID when the user next attempts to login.
- The website security component will not allow an expired session to be re-opened.
- Avoid this issue by changing your browser settings to permanently remove all web cache and web history when you close your browser:
Website Feedback
If you have a problem or a suggestion regarding our website, please use the Feedback form to let us know. The Web Admin responds to all user feedback.
- Written by: Web Admin
- Parent Category: FAQs
- Category: Website Help
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Of Course I'm Not a Robot
We use the reCAPTCHA service provided by Google™ to help us protect your data, and that of all of our website members, from brute-force attacks by malicious web bots. In most cases, you will not see this happen. However, if you need to use the Forgot Login? function or send a message to one of our Contacts, you will have to successfully pass the CAPTCHA challenge.that case, it will require you to successfully pass a challenge to login to our site.
- Written by: Web Admin
- Parent Category: FAQs
- Category: Website Help
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