Having problems logging into or using your account Profile? These articles may help.
If not, please send us feedback about the issues you confront.
All of us— current and former cryptologists—know that Multi-Factor Authentication is the most secure means to protect our personal data on a website. It is, essentially, a one-time pad system of never-repeating authentication codes. The issue for us with our website is to provide this protection without requiring the expense of purchasing external devices or subscriptions to external software providers.
“Smishing is a form of phishing that uses mobile phones as the attack platform. The criminal executes the attack with an intent to gather personal information, including social insurance and/or credit card numbers. Smishing is implemented through text messages or SMS” (Re: TrendMicro)
If you experience problems logging into our website, follow the steps described below to resolve them.
Usually these involve three issues:
The system will e-mail you the username you set when you created your website Profile.
The system will generate and send to you a new, temporary, password. After you successfully login using the temporary password, go to Members | Profile FAQs and open the “How Do I Change My Password” article to change the temporary password to one you wish to use.
The website security component recognizes multiple failed logins as possible brute-force hacking attacks. Since we use Multi-Factor Authentication to protect login accounts, this issue will probably go away. However, just in case you are confounded by the "too many attempts" error message, read this:
If you have a problem or a suggestion regarding our website, please use the Feedback form to let us know. The Web Admin responds to all user feedback.
We use the reCAPTCHA service provided by Google™ to help us protect your data, and that of all of our website members, from brute-force attacks by malicious web bots. In most cases, you will not see this happen. However, if you need to use the Forgot Login? function or send a message to one of our Contacts, you will have to successfully pass the CAPTCHA challenge.that case, it will require you to successfully pass a challenge to login to our site.